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FAQs
| Question | Do you need new hardware to use Apptbox Service? |
| Answer | No, use your existing hardware and your internet connection.Sign up for a calling plan |
| Question |
When do I get billed for using this service? |
| Answer | At the end of each month of service. |
| Question | After setup of the ApptBox Service Software do I need to do anything to make our appointment calls? |
| Answer | No, After configuring ApptBox it works to automatically make your calls. |
| Question | Does ApptBox Service allow our patient to confirm their appointment? |
| Answer | Yes we ask the patients to confirm, cancel, or reschedule their appointment and this is collected via a touch tone from the patient telephone handset. |
| Question | Does Apptbox record the information in our scheduling software? |
| Answer | Yes for many of the practice management software we interact with we record the status in your system. No new training necessary. |
| Question | How long does it take to setup ApptBox Service? |
| Answer | Average time is 15 to 30 Minutes. |
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